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Terms of service

GENERAL TERMS AND CONDITIONS OF SALE

1. General Provisions and Scope

1.1 These General Terms and Conditions (the “Terms”) apply to all contracts for the sale of goods and for the purchase of gift cards concluded at a distance via the online store 4kidspoint.com (the “Store”) between GRUPA SILESIA Aleksandra Bałon, ul. A. Brody 79, 43-450 Ustroń, Poland, e-mail: info@4kidspoint.com, VAT ID: PL5482585928, tax number (NIP): 5482585928, registered in the Polish Central Register and Information on Economic Activity (CEIDG), owner: Aleksandra Bałon (the “Seller”), and the buyer (the “Buyer”).

1.2 The Store is directed at Buyers with a delivery address in those Member States of the European Union to which the Seller offers delivery. The current list of delivery countries is available under “Shipping” in the website footer.

1.3 These Terms contain in part different provisions for consumers and for business customers.

1.4 A consumer is any natural person who concludes a contract with the Seller for purposes which are outside their trade, business, craft or profession.

1.5 A business customer is any natural or legal person, or an organisational unit with legal capacity, who concludes a contract with the Seller for purposes relating to their trade, business, craft or profession.

1.6 The provisions of these Terms concerning consumers also apply to a natural person who concludes a contract directly connected with their business activity where the contract is not of a professional nature for that person, as follows in particular from the subject of their business activity disclosed in the Polish Central Register and Information on Economic Activity (CEIDG), to the extent provided for by the Polish Civil Code and the Polish Consumer Rights Act.

1.7 Terms and conditions of a business customer which conflict with or deviate from these Terms shall not apply unless the Seller has expressly agreed to them in writing or in electronic form. Supplementary agreements and/or side agreements are only valid with the Seller’s express consent.

1.8 Nothing in these Terms excludes or limits any rights to which consumers are entitled under mandatory law. Where the mandatory consumer protection provisions of the country in which the consumer has their habitual residence are more favourable to the consumer than these Terms or the law chosen in Section 11.1, those more favourable provisions shall prevail.

2. Offer and Conclusion of the Contract

2.1 The presentation of products in the Store does not constitute a legally binding offer but merely an invitation to place an order. The Buyer may place one or more items in the virtual shopping cart. When opening the shopping cart, the Buyer enters the checkout process.

After entering the personal details and other information required to process the order, the Buyer places a binding order for the goods listed on the order page by clicking the button labelled “Order with obligation to pay” (or a correspondingly unambiguous wording). The Seller will confirm receipt of the order by e-mail without delay. This confirmation of receipt does not yet constitute acceptance of the order. The contract of sale is concluded when the Seller confirms by e-mail that the order has been positively verified and accepted for execution.

2.2 The text of the contract is stored on the Seller’s internal systems. These Terms can be viewed at any time under “Terms and Conditions” in the website footer. A summary of the order, these Terms and the information on the right of withdrawal are sent to the Buyer by e-mail (on a durable medium) together with the order confirmation.

3. Gift Cards and Loyalty Programme

3.1 The purchase and redemption of gift cards are additionally governed by the Gift Card Terms, which are available under “Gift Card Terms” in the website footer and can be viewed before purchasing a gift card.

3.2 The Seller operates a loyalty programme. Participation is voluntary and free of charge. The conditions of participation are available under “Loyalty Programme” in the website footer.

3.3 If the Buyer withdraws from a contract or a contract is reversed, benefits granted in connection with that order may be adjusted in accordance with the conditions of participation. The Buyer’s statutory rights remain unaffected.

3.4 In all other respects, these Terms apply.

4. Prices

4.1 All prices stated are final prices including the value added tax applicable in the country of delivery. Prices are displayed in the currency selected in the Store. The prices shown in the shopping cart and at checkout at the time of the order are binding.

4.2 Shipping costs are charged in addition. They are shown in the respective offer and under “Shipping” in the website footer, and the total price including shipping costs is displayed before the order is placed.

4.3 Within the scope of certain offers and promotions, the Seller waives shipping costs above a certain order value, which can be found under “Shipping” in the website footer, provided that the order value, after deduction of any returns and discounts, still exceeds the promotional threshold. If, after a return, the order value no longer exceeds the threshold, the Seller is entitled to charge the shipping costs subsequently in accordance with the promotion terms.

4.4 Whenever the Seller announces a price reduction, it also indicates the lowest price applied to the product during the 30 days prior to the reduction.

4.5 For business customers established in another Member State of the European Union who provide a valid VAT identification number at checkout, the delivery may be invoiced as an intra-Community supply without Polish VAT (reverse charge), provided that the statutory requirements are met. The Seller verifies VAT numbers in the VIES system.

5. Delivery

5.1 The delivery time is stated in the respective product information. Goods are prepared for dispatch and shipped after receipt of payment or, for payment methods with a later due date, after acceptance of the order. Unless otherwise stated in the product description, the delivery time is up to 10 working days. Unless a different delivery address is specified, the goods are delivered to the billing address. If the Buyer wishes to receive the goods on a different date or outside regular delivery hours, the Buyer shall contact the Seller’s customer service in advance.

5.2 Goods are shipped from Poland. Delivery is carried out by the carriers listed under “Shipping” in the website footer.

5.3 If the carrier returns the goods to the Seller because delivery was not possible, the Buyer bears the costs of the unsuccessful shipment. This does not apply if the Buyer effectively exercises the right of withdrawal, is not responsible for the circumstances that made delivery impossible, or was temporarily prevented from accepting the delivery, unless the Seller had announced the delivery a reasonable time in advance.

5.4 The Seller is entitled to make partial deliveries where this is reasonable for the Buyer. For consumers this applies only if the partial delivery does not cause the consumer to lose interest in the contract as a whole. In the event of a dispute, the burden of proof lies with the Seller. Additional shipping costs for partial deliveries are only charged if expressly agreed. A partial delivery within the meaning of these Terms is the delivery of one order in several shipments.

5.5 If the Buyer is a consumer, the Seller bears the risk of accidental loss or damage during shipment, irrespective of the shipping method, unless the consumer has commissioned the carrier without the Seller having nominated that carrier. If goods are delivered with obvious transport damage, the Buyer is asked to contact the Seller immediately at the e-mail address stated in Section 1.1. Failure to do so does not affect the consumer’s statutory rights.

5.6 If the Buyer is a business customer, the risk passes to the Buyer as soon as the goods have been handed over to the carrier.

6. Payment

6.1 The available payment methods are listed under “Payment Methods” in the website footer and at checkout. Payments are processed by external payment service providers. If a payment method is temporarily unavailable, this is at the sole discretion of the respective payment service provider. Payment is due upon conclusion of the contract, unless the selected payment method provides otherwise. For credit card payments, the Buyer’s card is charged upon completion of the order. In the event of an unjustified chargeback for which the Buyer is responsible, the Seller may charge the bank fees actually incurred.

6.2 In the event of late payment, the statutory provisions on default apply. Interest for late payment is charged at the statutory rate; vis-à-vis business customers, at the statutory rate of interest for late payment in commercial transactions.

6.3 A business customer is only entitled to set-off or to a right of retention if the counterclaims arise from the same contractual relationship or are undisputed or have been finally established by a court. For consumers, the statutory provisions apply.

6.4 Upon dispatch of the goods, the Buyer receives an electronic invoice at the e-mail address provided with the order. The Buyer is responsible for checking that all data entered is correct and complete before submitting the order. A business customer who wishes to receive an invoice with a VAT identification number must enter it at checkout. The invoice can be corrected if the invoice data does not match the data in the order; a subsequent change of the invoice recipient (e.g. from a private to a business buyer or vice versa) is not possible, unless mandatory law provides otherwise.

7. Right of Withdrawal for Consumers

Consumers have the following right of withdrawal:

Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. If you have ordered multiple goods in one order and they are delivered separately, the withdrawal period expires 14 days after the day on which you, or a third party other than the carrier and indicated by you, acquire physical possession of the last good.

To exercise the right of withdrawal, you must inform us (GRUPA SILESIA Aleksandra Bałon, ul. A. Brody 79, 43-450 Ustroń, Poland, e-mail: info@4kidspoint.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an e-mail). You may use the attached model withdrawal form, but it is not obligatory. You can also use the withdrawal function “Withdraw from contract” in the website footer or your customer account in the Store. If you use one of these options, we will send you an acknowledgement of receipt of your withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. The return address and return options are provided under “Returns & Withdrawal” in the website footer.

You will have to bear the direct cost of returning the goods. The applicable return shipping costs are indicated under “Returns & Withdrawal” in the website footer.

You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

End of the withdrawal information

You can use the model withdrawal form below or register the return directly after logging in to your customer account in the Store (relevant order → “Request return”).

MODEL WITHDRAWAL FORM
(Complete and return this form only if you wish to withdraw from the contract.)

To: GRUPA SILESIA Aleksandra Bałon, ul. A. Brody 79, 43-450 Ustroń, Poland, e-mail: info@4kidspoint.com

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*):
Item number / item name:
Order number:
Ordered on (*) / received on (*):
Name of consumer(s):
Address of consumer(s):
E-mail address used for the order:
Bank details (IBAN, BIC, account holder) – only if required for the refund:
Signature of consumer(s) (only if this form is notified on paper):
Date:
(*) Delete as appropriate.

END OF THE MODEL WITHDRAWAL FORM

7.1 Please avoid damage and soiling of the goods. If possible, return the goods in their original packaging with all accessories and packaging components, and use suitable packaging to ensure sufficient protection against transport damage. This request is not a precondition for the effective exercise of the right of withdrawal.

7.2 The right of withdrawal does not apply to contracts for:

  • the supply of goods made to the consumer’s specifications or clearly personalised;
  • the supply of goods which are liable to deteriorate or expire rapidly;
  • the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery;
  • the supply of goods which, after delivery, are by their nature inseparably mixed with other items;
  • the supply of alcoholic beverages, the price of which was agreed upon at the time of the conclusion of the contract, the delivery of which can only take place after 30 days and the actual value of which is dependent on market fluctuations;
  • the supply of sealed audio or video recordings or computer software which were unsealed after delivery;
  • the supply of digital content not supplied on a tangible medium if performance has begun with the consumer’s prior express consent and acknowledgement that the right of withdrawal is thereby lost.

7.3 Business customers have no statutory right of withdrawal, subject to Section 1.6.

8. Statutory Warranty and Liability

8.1 If the Buyer is a consumer, the statutory liability for lack of conformity of the goods applies (Directive (EU) 2019/771 as implemented in the applicable national law; under Polish law, the Polish Consumer Rights Act). The Seller is liable for any lack of conformity which exists at the time of delivery and becomes apparent within two years of delivery. The consumer is entitled to have the goods brought into conformity free of charge (repair or replacement) and, under the statutory conditions, to a price reduction or termination of the contract. Longer periods or further rights under the law of the consumer’s country of habitual residence remain unaffected.

8.2 The Seller takes the greatest care in preparing the offers in the Store. Obvious errors (e.g. typing errors) in manufacturer information, product descriptions and prices, as well as technical changes, remain reserved. The consumer’s statutory rights remain unaffected.

8.3 For contracts with business customers or legal persons under public law (this does not apply to persons referred to in Section 1.6), the following applies:
a. The Seller’s liability under the statutory warranty for defects (rękojmia, Articles 556 et seq. of the Polish Civil Code) is excluded in accordance with Article 558 § 1 of the Polish Civil Code. This does not apply if the Seller has fraudulently concealed the defect.
b. The Buyer shall inspect the goods upon delivery. Shortfalls in quantity and visible transport damage must be notified to the Seller within 4 days of delivery; otherwise the delivery is deemed approved.
c. Claims under a commercial guarantee provided by the manufacturer remain unaffected. Any support provided by the Seller in asserting such claims is voluntary and does not constitute an acknowledgement of liability.
d. The Seller’s liability for damages, irrespective of its legal basis, is limited to the gross value of the respective order. The Seller is not liable for lost profits, indirect or consequential damage, loss of data, loss of production or business interruption.
e. The exclusions and limitations set out in items a. and d. do not apply to damage caused intentionally, to damage resulting from injury to life, body or health, or to liability under mandatory product liability law.
f. The Buyer may not withhold payments on the grounds of an alleged defect or set off against such claims, unless the counterclaim is undisputed or has been finally established by a court.

8.4 If a manufacturer provides a commercial guarantee for a product, its terms are set out in the guarantee statement enclosed with the product or in the product description. A commercial guarantee does not affect the Buyer’s statutory rights.

9. Retention of Title

The goods delivered remain the property of the Seller until the purchase price has been paid in full.

10. Information for Consumers on Distance Contracts and Electronic Commerce

10.1 The Seller is not subject to any special codes of conduct.

10.2 The Buyer can identify input errors during the final review before submitting the order and correct them at any time before submitting the order using the editing function.

10.3 The essential characteristics of the goods and the period of validity of time-limited offers can be found in the individual product descriptions in the Store.

10.4 The language available for the conclusion of the contract is English. Mandatory national provisions on the language of consumer information remain unaffected.

10.5 The Buyer can save the contract text using the browser’s save function or print it using the browser’s print function. The contract text (consisting of the order data and these Terms) is also stored by the Seller and sent to the Buyer by e-mail after the conclusion of the contract. For security reasons, a non-registered Buyer can no longer view the order data via the internet after completion of the purchase.

10.6 Information on payment and delivery can be found in the respective offer and under “Shipping” and “Payment Methods” in the website footer. The delivery period begins, in the case of payment in advance by bank transfer, on the day following the payment order and, for all other payment methods, on the day of the order. If the last day of the period falls on a Saturday, Sunday or public holiday at the place of delivery, the period ends on the next working day.

11. Final Provisions

11.1 These Terms and all contracts concluded between the Seller and the Buyer are governed by the law of the Republic of Poland, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG). If the Buyer is a consumer, this choice of law does not deprive the consumer of the protection afforded by the mandatory provisions of the law of the country in which the consumer has their habitual residence; where those provisions are more favourable to the consumer, they shall prevail.

11.2 If the Buyer is a business customer, the court having jurisdiction over the Seller’s registered office shall have exclusive jurisdiction; the Seller is also entitled to bring an action at the Buyer’s registered office. For actions brought by or against consumers, the rules on jurisdiction of Regulation (EU) No 1215/2012 apply; in particular, consumers may also bring proceedings in the courts of the Member State in which they are domiciled.

11.3 Should individual provisions of these Terms be or become wholly or partially invalid, the validity of the remaining provisions shall not be affected. The invalid provision shall be replaced by the statutory provisions.

11.4 The Seller is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board. In the case of cross-border disputes, consumers may obtain free advice from the European Consumer Centre (ECC-Net) in their country of residence.

11.5 The Seller may amend these Terms for valid reasons (in particular changes in the law or in the Store’s functionality). Orders placed before an amendment are governed by the version of the Terms in force at the time of the order.

12. Complaints

12.1 CONTACTING CUSTOMER SERVICE
In the event of a complaint, please notify us via your customer account or by e-mail to info@4kidspoint.com, stating the order number and a description of the defect (photos, if possible). Further information is available under “Complaints” in the website footer.

12.2 RETURNING THE DEFECTIVE PRODUCT
Depending on the product, we choose the simplest way to handle the complaint – collection by courier or a prepaid return label – at the Seller’s expense. Please do not send products without prior contact with customer service. If possible:

  • use the original packaging or other safe packaging;
  • enclose all accessories supplied with the product (e.g. chargers, power supplies, cables);
  • enclose a detailed description of the defect.

12.3 RESPONSE TO THE COMPLAINT
The Seller will respond to a consumer’s complaint within 14 days of its receipt. If the Seller does not respond within this period, the complaint is deemed to be accepted.

12.4 CHECKING THE PARCEL
We only offer high-quality, brand-new, originally packaged products from renowned manufacturers. When collecting your order, please check the condition of the parcel. If you notice any damage to the packaging, please have a damage report drawn up in the presence of the courier; this facilitates the handling of the complaint. This is not a precondition for your statutory rights.

These Terms were updated and apply from 14.11.2026.

PRIVACY POLICY

1. General Information

This Privacy Policy sets out the principles for the processing of personal data by GRUPA SILESIA Aleksandra Bałon, which operates the online store 4kidspoint (the “Store”). It applies to the website 4kidspoint.com and to all websites operated by the Controller in connection with sales within the European Union.

The Controller processes personal data in accordance with:

  • Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation – GDPR);
  • the national data protection provisions, in particular the Polish Act of 10 May 2018 on the Protection of Personal Data (country of the Controller’s registered office);
  • Directive 2002/58/EC (ePrivacy Directive) and the national provisions implementing it with regard to cookies, in particular Article 399 of the Polish Electronic Communications Law of 12 July 2024 and the corresponding provisions of the user’s country of residence.

2. Controller

The controller of personal data is:
GRUPA SILESIA Aleksandra Bałon (owner: Aleksandra Bałon)
ul. A. Brody 79
43-450 Ustroń
Poland
VAT ID: PL5482585928

In matters concerning the protection of personal data, the Controller can be contacted at info@4kidspoint.com, stating “Personal data” in the subject line.

The Controller has not appointed a data protection officer, as it is not obliged to do so under Article 37 GDPR.

3. Categories of Personal Data

3.1 Identification data: first name and surname.
3.2 Contact data: e-mail address, telephone number, correspondence / delivery address.
3.3 Order data: ordered products, purchase history, order number.
3.4 Accounting data: data required to issue an invoice, including the VAT identification number of business customers, and data required under tax regulations.
3.5 Technical and analytical data: IP address, browser and device data, cookie identifiers, data on activity on the website.
3.6 Marketing data (after consent): data used for the newsletter, for remarketing and within Shopify Audiences.
3.7 Loyalty programme and gift card data: participation status, discount tier, discount codes, gift card codes and balances.
3.8 Voluntarily provided data (after consent, where required): data from the contact form, the chat (Shopify Inbox) and the review system.

4. Purposes of Processing and Legal Bases

4.1 Performance of the contract of sale – acceptance of the order, delivery, payment processing, handling of withdrawals and complaints. Legal basis: Art. 6(1)(b) GDPR.

4.2 Customer account – registration, login and management of the account. Legal basis: Art. 6(1)(b) GDPR.

4.3 Compliance with legal obligations – issuing invoices, keeping accounting and tax records. Legal basis: Art. 6(1)(c) GDPR.

4.4 Newsletter and marketing communication. Legal basis: Art. 6(1)(a) GDPR (consent), which may be withdrawn at any time.

4.5 Abandoned cart – reminder of an uncompleted order. Legal basis: Art. 6(1)(a) GDPR (consent). The messages are limited in time and contain an unsubscribe link.

4.6 Enquiries and chat (Shopify Inbox). Legal basis: Art. 6(1)(b) GDPR (where the enquiry concerns the conclusion or performance of a contract) or Art. 6(1)(a) GDPR (where data is processed for marketing purposes).

4.7 Loyalty programme and gift cards – managing participation, determining the discount tier, sending discount codes, and issuing, redeeming and managing gift cards. Legal basis: Art. 6(1)(b) GDPR; where participation in the loyalty programme is linked to a newsletter subscription, also Art. 6(1)(a) GDPR.

4.8 Trusted Shops review system. Legal basis: Art. 6(1)(a) GDPR (consent).

4.9 Behavioural marketing, personalisation of advertising and conversion measurement – using tools such as Shopify Audiences, Shopify Network Intelligence, Google Ads, Google Enhanced Conversions, Meta Pixel, TikTok Pixel, Pinterest Tag and Microsoft Ads. Technical data (IP address, cookie identifiers), information on activity on the website, purchase data and the e-mail address in encrypted form (hash) may be processed for conversion measurement. Hashed data is processed in pseudonymised form and only the necessary data is transmitted. Legal basis: Art. 6(1)(a) GDPR (consent given via the cookie banner). Profiling does not produce legal effects and does not similarly significantly affect the user.

4.10 Website traffic analysis – using Google Analytics and Microsoft Clarity. Legal basis: Art. 6(1)(a) GDPR (consent to analytical cookies).

4.11 Establishment, exercise or defence of legal claims. Legal basis: Art. 6(1)(f) GDPR (legitimate interest of the Controller).

4.12 Order processing and operational systems – integration of sales and logistics systems, customer service, accounting. Legal basis: Art. 6(1)(b) and (c) GDPR.

4.13 Obligation to provide data – providing the data necessary to execute the order is a prerequisite for concluding the contract. Providing data for marketing purposes is voluntary and does not affect the possibility of making a purchase.

5. Retention Period

5.1 Contract data: for the duration of the contract and thereafter for the period necessary for the establishment, exercise or defence of claims (generally up to 6 years) and for compliance with tax and accounting obligations (generally 5 years from the end of the tax year).
5.2 Accounting data: at least 5 years from the end of the tax year.
5.3 Data processed on the basis of consent: until consent is withdrawn or the purpose ceases to apply.
5.4 Data processed for direct marketing on the basis of legitimate interest: until an objection is lodged.
5.5 Customer account and loyalty programme: for as long as the account or participation exists; gift card data until the gift card expires and thereafter within the tax retention periods.
5.6 Data in analytical and marketing systems (Google Analytics, Microsoft Clarity, Google Ads, Meta Pixel, TikTok Pixel, Pinterest Tag, Microsoft Ads): in accordance with the settings of these tools, but no longer than until consent is withdrawn.
5.7 Data from the contact form and chat: for the period necessary to respond and for any defence against claims.

6. Recipients of Data and Processors

6.1 Platform and IT infrastructure: Shopify International Ltd. / Shopify Inc. (store platform, Shopify Email, Shopify Inbox, Shopify Audiences, Shopify Network Intelligence) and Cloudflare Inc. (CDN and security) – as processors on the basis of data processing agreements.

6.2 Operational and accounting systems: providers of IT systems for sales, logistics, customer service and accounting – as processors.

6.3 Payment service providers: the providers listed under “Payment Methods” in the website footer – as independent controllers in the context of payment processing.

6.4 Carriers: the carriers listed under “Shipping” in the website footer – as independent controllers in the context of delivery and return shipments.

6.5 Marketing, analytics and reviews: Google LLC (Google Ads, Google Analytics, Google Enhanced Conversions, YouTube), Meta Platforms (Meta Pixel), Shopify Inc., TikTok Technology Limited (TikTok Pixel), Pinterest Europe Ltd. (Pinterest Tag), Microsoft Corporation (Microsoft Ads, Microsoft Clarity) and Trusted Shops GmbH – depending on the service as independent controllers or processors. Details can be found in their privacy policies.

7. Transfer of Data to Third Countries (outside the EEA)

When using the services of technology and marketing providers, personal data may be transferred to third countries, in particular to the USA (Shopify, Google LLC, Meta Platforms, Microsoft Corporation, TikTok Technology Limited, Cloudflare Inc.). Data is transferred on the basis of an adequacy decision of the European Commission (EU–US Data Privacy Framework) or of standard contractual clauses (SCC) approved by the European Commission, supplemented by technical and organisational measures such as encryption and limiting the data transferred to the necessary minimum. Information on the legal basis of the transfer for a specific provider can be provided on request.

8. Cookies and Consent Management

8.1 Types of cookies
a) Necessary cookies ensure the proper functioning of the website (e.g. shopping cart, login, security) and do not require consent.
b) Functional cookies store user settings (e.g. language) and are only set after consent, unless they are necessary for a service expressly requested by the user.
c) Analytical cookies (Google Analytics, Microsoft Clarity) are only activated after consent.
d) Marketing cookies (Shopify Audiences, Shopify Network Intelligence, Google Ads, Google Enhanced Conversions, Meta Pixel, TikTok Pixel, Pinterest Tag, Microsoft Ads) are only set after consent.

8.2 Consent management
You can at any time give consent to selected categories of cookies, refuse consent or withdraw consent previously given via the consent management panel on the website – as easily as it was given. Refusing consent to analytical and marketing cookies does not affect the use of the Store. Cookies that are not strictly necessary are used exclusively on the basis of your consent.

9. Rights of Data Subjects

9.1 Right of access (Art. 15 GDPR).
9.2 Right to rectification (Art. 16 GDPR).
9.3 Right to erasure (“right to be forgotten”, Art. 17 GDPR).
9.4 Right to restriction of processing (Art. 18 GDPR).
9.5 Right to data portability (Art. 20 GDPR).
9.6 Right to withdraw consent at any time, without affecting the lawfulness of processing carried out before its withdrawal.
9.7 Right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or similarly significantly affects you (Art. 22 GDPR). The Controller does not make such decisions.

9.8 Right to object (Art. 21 GDPR)
You have the right to object at any time, on grounds relating to your particular situation, to the processing of your data based on Art. 6(1)(f) GDPR. Where your data is processed for direct marketing purposes, you may object at any time without giving reasons; your data will then no longer be processed for these purposes.

To exercise your rights, a message to info@4kidspoint.com is sufficient.

10. Supervisory Authority and Right to Lodge a Complaint

You have the right to lodge a complaint with the supervisory authority of the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of your personal data infringes the GDPR.

The lead supervisory authority within the meaning of Article 56 GDPR for the Controller’s activities is:
Prezes Urzędu Ochrony Danych Osobowych (President of the Personal Data Protection Office)
ul. Stawki 2
00-193 Warszawa
Poland

In accordance with the “one-stop-shop” principle, a supervisory authority of another Member State of the European Union may also be competent in the case of cross-border processing.

11. Age Restrictions

The Store is not intended for persons under the age of 16 without the consent of their legal representative. The Controller does not knowingly process children’s data without the required consent.

12. Changes to the Privacy Policy

The Controller may amend this Privacy Policy, in particular in the event of changes in legal provisions, in the manner of data processing, the introduction of new services, tools or technologies, or changes in the scope of business. The current version is published on the Store’s website. In the event of material changes affecting users’ rights, the Controller may additionally inform users by e-mail or by a notice on the website. Where new processing requires consent, it will be obtained before the processing begins.

Date of last update: 14.11.2026

GDPR Privacy Policy

GDPR Privacy Policy

Our Privacy Policy was last updated on January 30, 2024.

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy was generated by TermsFeed GDPR Privacy Policy Template.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • "Account" means a unique account created for You to access our Service or parts of our Service.

  • "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to 4kidspoint.de

    For the purpose of the GDPR, the Company is the Data Controller.

  • "Country" refers to Poland.

  • "Cookies" are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

  • "Data Controller", for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.

  • "Device" means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • "Personal Data" is any information that relates to an identified or identifiable individual.

    For the purposes of GDPR, Personal Data means any information relating to You such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity.

  • "Service" refers to the Website.

  • "Service Provider" means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
    For the purpose of the GDPR, Service Providers are considered Data Processors.

  • "Usage Data" refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • "Website" refers to 4kidspoint.de, accessible from https://4kidspoint.de

  • "You" means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

    Under GDPR (General Data Protection Regulation), You can be referred to as the Data Subject or as the User as you are the individual using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Address, State, Province, ZIP/Postal code, City

  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies

    Type: Session Cookies

    Administered by: Us

    Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

  • Cookies Policy / Notice Acceptance Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

  • Functionality Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

  • Tracking and Performance Cookies

    Type: Persistent Cookies

    Administered by: Third-Parties

    Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how our users react to them.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.

  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

  • To manage Your requests: To attend and manage Your requests to Us.

  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, for payment processing, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Detailed Information on the Processing of Your Personal Data

The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.

Analytics

We may use third-party Service providers to monitor and analyze the use of our Service.

Email Marketing

We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.

GDPR Privacy

Legal Basis for Processing Personal Data under GDPR

We may process Personal Data under the following conditions:

  • Consent: You have given Your consent for processing Personal Data for one or more specific purposes.
  • Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof.
  • Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
  • Vital interests: Processing Personal Data is necessary in order to protect Your vital interests or of another natural person.
  • Public interests: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Company.
  • Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.

In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Your Rights under the GDPR

The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.

You have the right under this Privacy Policy, and by law if You are within the EU, to:

  • Request access to Your Personal Data. The right to access, update or delete the information We have on You. Whenever made possible, you can access, update or request deletion of Your Personal Data directly within Your account settings section. If you are unable to perform these actions yourself, please contact Us to assist You. This also enables You to receive a copy of the Personal Data We hold about You.
      • Access account information
      Email format: example@mailserver.domain
  • Request correction of the Personal Data that We hold about You. You have the right to have any incomplete or inaccurate information We hold about You corrected.
      • Edit account information
      Email format: example@mailserver.domain
  • To manage Your requests. You have the right to ask Us to show all your requests to you.
      • Show all requests
      Email format: example@mailserver.domain
  • Object to processing of Your Personal Data. This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about Your particular situation, which makes You want to object to our processing of Your Personal Data on this ground. You also have the right to object where We are processing Your Personal Data for direct marketing purposes.
  • Request erasure of Your Personal Data. You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it.
      • Delete account information
      Email format: example@mailserver.domain
  • Request the transfer of Your Personal Data. We will provide to You, or to a third-party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with You.
  • Withdraw Your consent. You have the right to withdraw Your consent on using your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to certain specific functionalities of the Service.

Exercising of Your GDPR Data Protection Rights

You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us. Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, We will try our best to respond to You as soon as possible.

You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data. For more information, if You are in the European Economic Area (EEA), please contact Your local data protection authority in the EEA.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By visiting this page on our website: https://4kidspoint.de
  • By sending us an email: info@4kidspoint.eu